Please note: This website requires Flash and JavaScript to enjoy the full function range.
Please ensure that Flash and JavaScript are activated in your browser options. To download the
current flash plugin version please click here.

Air-Conditioning System Service.

Fresh air. Safe journey.

Poor air will make you feel tired and drowsy – and that can be dangerous when you’re sitting at the wheel. In the course of the air condition’s service life, its function may be impaired for example by dust, insects and pollen.

A clean interior filter is especially important for a healthy atmosphere in the car and ensures:

  • Better filter effect for pollen, dust, microorganisms and soot
  • Better visibility due to the windscreen being less susceptible to misting over
  • Better protection against irritation of the eyes and the respiratory tract
  • Better concentration, even on longer journeys.
What all drivers should know:

A car’s air-conditioning system needs to be serviced at regular intervals to ensure that is works properly and achieves the desired effect. Our experts will examine the operating controls, inspect all system components including the compressor, cooler, and condenser and measure the outlet air temperature.

We recommend you to have your air-conditioning system checked during every inspection, especially before the summer heat begins to intensify. But that does not mean you can’t call your authorized Volkswagen Service Center at any other time of the year.

Body and Paintwork Service.

A shining performance. Genuine.

Body damage? Can happen. But don’t experiment. We know your car inside and outside, so we should also be your first choice when it comes to body and paintwork.

Our workshops will eliminate body and paintwork damages strictly in accordance with Volkswagen standards. We have the special tools that exactly match your Volkswagen model. And we strictly use only Volkswagen Genuine Parts® and paint materials. All of your guarantees are upheld and your car shines like new.

Paintwork care.

Our professional paintwork care service keeps your car looking good for longer and provides optimum protection. Regular deep polishing and professional preservation will maintain the original shine for many years.

All the signs indicate this.
  • Our Body and Paintwork Service makes light work of all damage – no matter to what extent.
  • Safety and functional reliability remain guaranteed – and that is guaranteed.
  • We shall confirm that all repairs are conducted using Volkswagen Genuine Parts® and Volkswagen genuine paint materials, and that they are performed in accordance with the strict specifications of the manufacturer.
  • We offer extensive services such as a recovery service, repair cost analysis, replacement car and much more besides.

Car Care Service.

Your Volkswagen. In good hands with us.

We know your Volkswagen inside out. Which is why we also know how to groom it so that it looks like new. That is worth a lot, but inexpensive nonetheless. We offer everything from basic cleaning to a complete car-care programme. You can choose between:

Exterior cleaning.

Thorough cleaning not only makes a visual difference, it is also a precaution. But only if you know how. Otherwise you can cause scratches during washing.

Paint care and preservation.

Regular care will protect the vehicle paintwork. Preservation is advisable at the latest when water no longer clearly rolls off the clean paint. It keeps damaging environmental influences at bay and is even resistant to minor mechanical effects. Our recommendation: Apply our hard wax preservation twice a year, even if you regularly use a conventional wax preserver in an automatic car wash.

Interior care.

Again here, incorrect care can cause damage. We know all the tricks and we only use the right care agents.

Your Volkswagen is made of different high-quality materials that require individual care. The wrong method or care might cause irreparable damage – and could even place the vehicle occupants at risk. For example, the instrument panel and the surfaces of the airbag modules could become porous if you clean them with a cleaning agent that contains solvents. If the airbag is then triggered, plastic parts could fly loose and cause injuries. We will be more than happy to advise and offer the optimum product care range with Volkswagen Genuine Accessories. 

Express Service.

Genuine quality. Great value.

Express Service concentrates on quick routine operations that take no more than 60 minutes, such as oil service, tyre changing, brakes or shock absorber service. We have the right people, the right parts, the right tools, competitive prices, and the know-how to get the job done right the first time. While you wait.

Express Service: a clear advantage.
  • No need for an appointment, work is performed while you wait
  • Always at competitive package prices
  • With the proven brand quality of Volkswagen Service
  • Offers for Volkswagen Genuine Parts® and Volkswagen Genuine Accessories®
  • 2 years warranty on labour and Volkswagen Genuine Parts®

Oil Service.

Even your Volkswagen appreciates a good drink.

Oil ain’t oil. We know which oil is the right choice for your car, and we will perform an oil change in accordance with prescribed Volkswagen standards. We use Volkswagen approved engine oils and will replace your oil filter and seals with Volkswagen Genuine Parts®.

The Oil Service is part of the manufacturer's service schedule and will be carried out at every 15,000 km/1 year (whichever comes first) service interval.

One important tip: If you top up the engine oil by yourself, be sure to use the right oil that expressly complies with the Volkswagen quality standards required for your car's engine and conforms to the requirements of your factory warranty. You can find these standards in your vehicle’s owner manual. If you are still unsure, have your authorized Volkswagen Service Center do it.

Engine oil recycling is protection of the environment.

Recycling is an indispensable component for our sustainability practices. Just small amounts of engine oil getting into the ground or water due to negligent conduct can cause serious damage to organisms. Volkswagen works intensively on the continuous development of recycling methods, processes and technologies with the aim of protecting the environment and saving resources. So you don’t have to worry about where your used oil goes, your Volkswagen dealer processes for proper treatment and disposal of fluids and lubricants.

Pick-up and Delivery Service.

Waiting for a repair? Surely you’ve got better things to do.

If you wish, we can collect your vehicle from you - whether at home or at work and bring it back after the service is completed. Alternatively, you can bring us your car and we will make sure that you reach your next destination. Should you require a replacement vehicle, we’ll try our best to arrange that too, based on availability. You see, you don’t have anything to worry about.

Replacement Vehicle Service.

Replacement Vehicle Service – and more.

Your car is due in the workshop, and you have another important appointment?

A replacement vehicle from your Volkswagen dealership will keep you mobile. No time to bring your car in for service? Request our Pick-Up and Delivery Service.

  • You save yourself stress and scheduling problems
  • No bothersome formalities
  • No running around
  • Current and well-looked-after replacement cars

... and all that for not very much money.

A welcome change.

We know how it is. To leave your car in the shop is sometimes unsettling. But, look at our replacement vehicle simply as a welcome change. You get the chance to drive another Volkswagen. Maybe a faster one. Maybe a larger one. Or maybe a newer one. Maybe you won’t even want to give it back when we’re finished.

Vehicle Safety & Health Check.

“Just to make sure.” Boring saying, but that’s what it is: Secure.

It is recommended for all Volkswagen passenger cars and commercial vehicles – not just before you undertake a lengthy journey, to have a Vehicle Safety & Health Check. For a nominal price, we’ll give your vehicle a check to make sure that everything is safe and in perfect working condition. This Service covers items such as engine/drivetrain, brakes, exhaust, shock absorbers, tyres, etc. and includes test driving. A confirmation that you’re good to go will be provided in black and white with a checklist completed by our experts. You’ll have the peace of mind that your vehicle is safe and everything is in proper working order.

Ask your authorized Volkswagen Service Center for more details and offers 

Volkswagen Clever Repair®.

“Just to make sure.” Boring saying, but that’s what it is: Secure.

It is recommended for all Volkswagen passenger cars and commercial vehicles – not just before you undertake a lengthy journey, to have a Vehicle Safety & Health Check. For a nominal price, we’ll give your vehicle a check to make sure that everything is safe and in perfect working condition. This Service covers items such as engine/drivetrain, brakes, exhaust, shock absorbers, tyres, etc. and includes test driving. A confirmation that you’re good to go will be provided in black and white with a checklist completed by our experts. You’ll have the peace of mind that your vehicle is safe and everything is in proper working order.

Ask your authorized Volkswagen Service Center for more details and offers 

Stone chips in paintwork.

Stone chippings on the bonnet and other painted parts at the front are quickly and cost-effectively eliminated, almost perfectly and without having to remove the damaged parts.

Paint repairs.

Newly developed repair paints mean that we can completely eliminate minor paintwork damage such as scratches and chips even without having to remove parts and perform secondary painting. Our innovative paint system guarantees maximum colour uniformity according to the original colour code and a seamless transition to the original paintwork.

Plastic repairs.

Scratches and abrasions in painted plastic parts like bumpers, mirror housings, among other things are repaired quickly and cost-effectively, without removing the parts concerned and with a success that can be seen.

Dent removal.

Dents can be removed quickly and cost-effectively. The original paintwork is retained and you keep the full guarantee against perforation rusting of the body. Ideal for dents with the precondition that the paintwork is not damaged.

Volkswagen Genuine Parts® and Accessories.

Genuine knowledge. Genuine Value. Volkswagen Genuine Parts® and Accessories.

A Volkswagen should always be a Volkswagen. Don’t you agree? Volkswagen Genuine Parts® and Accessories offer a dedicated brand of safety, durability and maximum functionality. All of which translate to value retention.

The development of Volkswagen Genuine Parts® and Accessories continuously evolves so they are optimally configured for each model. Across the entire range, their quality and utility satisfy the highest of standards. So you can be assured that when your car is in for service, maintenance or repair, not only is it in the safe hands of experts who have genuine knowledge of everything that has to do with your car – you can count on lasting quality and a perfect fit every time.

Why Volkswagen Genuine Parts® and Accessories?
  • Tested safety
  • Optimum accuracy of fit
  • High reliability & quality
  • Latest production engineering standards
  • Availability & competitive prices
  • 2 years warranty (except for tear and wear)

Insist on Volkswagen Genuine Parts® and Accessories.

Tyre Service.

The experts for wheels and tyres.

We are specialists for tyres and wheels with favourable offers and tyre mounting services. Especially during the summer heat your tyres need to be in a perfect condition to avoid tyre damages and in worst case blowouts. We check your tyre pressure, tread depth and wear of pattern. If a replacement is necessary we have a range of different options in stock. We do it all for you and your family's safety.

You will also find a wide selection of wheel rims and complete wheel packages in your preferred design – of course from Volkswagen Genuine Accessories.

Wheel Storage Service.

Five-star hotel for your wheels. At youth hostel rate.

Clear up more space in your garage and have your tyres stored professionally in a cool, dry and dark environment where they will remain in good condition. We will change the tyres on your car, package and store them, all at a special rate. We also offer a Tyre Service to check the condition of your tyres and will even have them cleaned if you wish.

Your tyres will quickly be fitted using the very latest tyre fitting machines. Balancing is a matter of course in order to ensure maximum ride comfort. Our experts will be happy to advise you about the right choice of tyres, wheel rims and complete wheel packages from Volkswagen Genuine Accessories.

Dialogue Reception.

We advise – you decide.

The dialogue reception is the entry check for your repair order – free and without obligation. In about 15 minutes the service advisor will check the condition of your car with you and will advise you honestly and fairly. Together you will discuss all the details and costs of a possible repair. In the end you decide what will be done.

Better safe than sorry.

We check the safety and functionality of all major components, even minor deficiencies are identified early and can be corrected in time before they cause major damage. We only use Volkswagen Genuine Parts® and Accessories. For uncompromising safety, optimum functionality and accuracy of fit, durability and value retention.

All this will be checked together with you:

  • Windscreen
  • Lighting
  • Wiper blades
  • Oil level
  • Coolant
  • First aid kit/warning triangle
  • Wheels/tyres
  • Brakes
  • Engine exhaust system
  • Steering
  • Shock absorbers
  • Engine/transmission (leaks)

Arrange your appointment with Dialogue Reception at any authorized Volkswagen Service Center.